FAQ's

What is a Car Title loan?

A Car Title Loan is a personal loan that is secured by the equity in the borrower’s vehicle.  The loan amount is based upon the vehicle’s value instead of the borrower’s credit score.  The borrower gets to keep driving the car while the loan is outstanding.


How long have you been in business?

We have been in business since 2001 and have helped hundreds of thousands of customers get cash when they needed it most.  We have offered some of the lowest rates and payments in the industry for over 12 years. 


Are you a licensed lender?

Yes.  We are fully licensed or registered and in good standing in every state in which we lend.


How can a Car Title Loan help my credit? Do you report to the credit bureaus?


We report to the major credit reporting agencies. Making payments on time can improve your credit score because credit scores are heavily weighted towards current accounts. This loan can help you to raise your credit score and obtain new credit in the future.


Is there a penalty to pay my loan early?  

No.  There is no penalty to pay your loan early.  In fact, paying your loan early will reduce the interest charge on your loan.


What do I need in order to get approved for a Car Title Loan?


You need a car that meets the minimum value requirement and the ability and willingness to pay back the loan.


What do I need in order to get approved for an unsecured Signature Loan?


You need the ability and willingness to pay back the loan, an active checking account, and a positive credit history.


Does my car need to be paid off?


No.  Many people who have a few payments left on their car loan still qualify.  Best of all, we offer some of the lowest rates and payments in the industry.  We can often payoff your existing car title loan to lower your monthly payment and save you money.


Can you help if I already have a title loan with another company?


Yes.  We offer some of the lowest rates and payments in the industry.  We can often payoff your existing car title loan to lower your monthly payment and save you money.


Do I need to be currently employed?

No, but we do need to know that you have the ability to make payments. This means you need some sort of income that you can prove.  We do allow co-signers on the loan if necessary.


Is it possible to have a co-signer on my car title loan?


Yes.  You can have a co-signer on your car title loan.  The co-signer will need to sign a credit application and provide identification, proof of residence, and proof of income.  We keep all non-public personal data private and will not let the borrower see the co-signer's data and vice versa.


How much does my car have to be worth?

The car needs to be worth more than the amount of money you borrow.  It takes only a few minutes to find out how much you can borrow, and there is no charge and no obligation to find out.


What is the minimum loan amount?

  • Arizona - $2,000

  • California - $2,510

  • Georgia - $3,010

  • Missouri - $2,000

  • New Mexico - $2,510

  • South Carolina - $2,000

  • Utah - $2,000

What can I do with the money I borrow?

Anything you want. There are no restrictions on how you use your money.  We always suggest that you use the money you borrow responsibly because you are obligated to pay it back. 


Who backs Wilshire Consumer Credit?

Wilshire Consumer Credit is financially backed by Westlake Financial Services, a leader in indirect automotive finance.  Westlake has over 25 years of experience and operates nationwide. To learn more about Westlake Financial, go to www.WestlakeFinancial.com.


Can I get a car title loan if someone else’s name is on the title with mine?


Yes.  We can offer a loan if more than one name is on the vehicle’s title.


Can I get a car title loan if I cannot find the title to my car?


Yes.  We can offer a loan if you have lost or misplaced the vehicle’s title.


Do I get to drive my car while the loan is outstanding?


Absolutely!  One of the benefits of a car title loan is that you can keep driving your car while the loan is outstanding.


How do I get my title back after I have paid off the loan?


We will release our lien on the vehicle after you have paid off your loan.  The title will be returned to you in accordance with the requirements of your state’s Department of Motor Vehicles (or similar agency).


I'm not comfortable providing my social security number online. What should I do?

Since our application is secure (www.thawte.com), you should not be concerned about any information you enter on your application. However, we understand that some people may be uncomfortable providing sensitive information on the web. If you do not wish to provide this information online, simply call us at (888) 333-5645 to submit an application over the phone.


How can I make a payment for my loan? 

You can use any one of these convenient payment options:


AUTOMATIC E-PAYMENT:  Automatic E-Payment Withdrawal is a free service offered by Wilshire Consumer Credit (“WCC”) where your regular monthly payment is electronically transferred from your checking account and credited to your WCC account. No more writing checks, buying stamps, or worrying about mail delays! See page 2 for more details.  Call Customer Service toll free at 800-589-0290 to request an enrollment form. 

ONLINE
 Go to MyAccount.WilshireConsumer.com to setup an online account. 

PHONE
:  Call Customer Service toll free at 800-589-0290 to make a payment over the phone from your checking account.  (Not available in all states.)

WESTERN UNION
:  Code = WCCmoney, State = CA 

MONEYGRAM
 Code = 3625

MAIL
: Personal Checks and Money Orders can be sent to the address below. Please make sure to include your Name and Account number. 
    Wilshire Consumer Credit
    Dept 9083 
    Los Angeles, CA 90084-9083


How do I change my billing address or phone number information?

Please call the Customer Service number and speak with a Customer Service representative (800-589-0290).


How can I get a copy of my recent statement?

Please call the Customer Service number and speak with a Customer Service representative (800-589-0290).


How do I know if my last payment has been received?

Please call the Customer Service number and speak with a Customer Service representative (800-589-0290).


How do I get a pay-off amount for my loan?

Please call the Customer Service number and speak with a Customer Service representative (800-589-0290).